How to confirm and correct a round bar enquiry submitted through the website
After submitting the website enquiry form, check for the success message and reference number. If a correction is needed, quote the original reference and identify the changed item.
Check the success message and record the reference
Open and submit the enquiry form in the website assistant. When it shows success, record the reference number, submission time and the request to follow up. If you have only typed a message in the chat, open and submit the enquiry form and check its response.
Identify the old and new values when making a correction
For example, if the quantity on an item was wrong, give the sales team the original reference, the item, the original quantity and the corrected quantity. Ask them to continue with the corrected information. If no success message appears, check for missing fields or an error. If the result remains unclear, tell the team when you tried and summarize the request so they can check.
View the round bar catalogue
Use the reference number to follow up on the saved enquiry. The sales reply confirms stock, prices, processing scope and delivery terms. https://yzxmetals.com/categories/alloy-round-steel/en/